Reference

What You Agree To When You Use apelbet link

These terms set out the rules that apply to your account, your transactions through DANA, OVO, and GoPay, and your access to every part of the lobby — from slots to live tables.

Account RulesPayment TermsDANA · OVO · GoPayAccess by RegionAccount Security
apelbet link What You Agree To When You Use apelbet link
ACCOUNT PROTECTION

How We Protect Your Account and Data

Your account security is handled through a combination of OTP verification on login, wallet-matching checks on every withdrawal request, and session monitoring to flag unusual access patterns. We retain account data only for as long as required to process transactions and meet our legal obligations — after that, data is deleted or anonymised. You have the right to request a copy of the data we hold on your account, or to ask us to correct inaccurate details, by contacting support through any of the channels above.

OTP Login Verification

Every login triggers a one-time code sent to your registered contact. This step cannot be bypassed and protects your account from unauthorised access.

Withdrawal Matching

Withdrawals are released only to the e-wallet — DANA, OVO, or GoPay — that matches the name on your registered account. No third-party transfers.

Data Retention Policy

We keep your transaction records for the period required by applicable law, then delete or anonymise them. You can request your data summary via support.

Correction Requests

If any account detail we hold is wrong, contact support with your account ID and the correct information. We will update it after identity verification.

CONTACT CHANNELS

Reach Us About Any Terms Question

If any part of these terms is unclear, or if you need to raise a dispute about a transaction processed through your DANA, OVO, or GoPay wallet, our support team is available around the clock. You can reach us through live chat directly inside the lobby, by email for formal written requests, or via our Telegram channel for faster responses on account access issues.

Live Chat Open the chat icon inside the lobby for real-time help with account terms, transaction queries, or access issues — available around the clock.
Email Support Send formal written requests or dispute notices to our support email. We aim to respond to all terms-related emails within one business day.
Telegram Join our Telegram channel for quick responses on account access, wallet verification, and terms clarification from our Indonesia support team.

Common Questions About These Terms

Below are the questions we hear most often about how these terms work in practice — covering your rights, how we handle account data, and what to do if something goes wrong with a transaction.

Access depends on local law and is available only where permitted in your region. It is your responsibility to confirm that using this platform is allowed under the laws that apply to you.

Contact support via live chat with your transaction reference number. We will check the wallet-matching status and confirm whether the delay is on our side or with the payment provider.

Send a data request to our support email with your account ID. We will compile your transaction and account records and send them to your registered contact within a reasonable period.

We will always notify you through your registered account contact before any changes take effect. Continuing to use the lobby after that notice means you accept the updated terms.

Contact us immediately via live chat or Telegram. We can lock your account, review recent session activity, and guide you through resetting your OTP verification to restore secure access.

Yes — the GoPay account must be registered under the same name as your apelbet link account. Withdrawals to a differently-named wallet will be held until identity verification is completed.